Service
Service
Prompt reply

OuMing has 24 hours online service, we guarantee to reply clients with 24 hours and solve your problems in the first time with phone call and email. Our sales team is online all day. Our engineers remain on call to ensure efficiency when detailed technical issues are encountered.

Professional service

Excellent team professional service.We not only have more than 30 years of experience in valve manufacturing and sales,but also have a team of more than 30 engineers who can act as your technical consultants to solve after-sales problems.

Reliable quality

OuMing treat quality control as the most important. All our products are produced in strict compliance with domestic and foreign standards.The factory has perfect enterprise standardization system, for which we are equipped with sophisticated production, processing and testing equipment.

Efficient production

We have an excellent team of engineers to continuously develop and innovate our valve products.We also have introduced advanced technology and technical equipment from Germany、U.S.、Japan and other countries. OuMing is always at the forefront of industry technology.

Delivery fast

Production will be arranged immediately after receiving the prepayments in 24 hours.We can make the best transportation plan according to your requirements and We promise to deliver on time in accordance with international packaging standards.

Quality promise

Provide refund or exchange service to customers within 18 months from the date of shipment or 12 months after product installation (whichever comes first). Provide email and telephone inquiries during the whole process of product transaction. The quality feedback implementation rate of market and user is 100% .

Ouming Valve Compensation Instructions
It will be unconditionally compensated due to the quality problems of the product itself ,except the following situations:
① Selected model does not match with the servicemedia
② Impurities in the pipeline cause abnormal abrasion
③ Failure to fllow the operating procedure
④ No regular maintenance
⑤ Auxiliary materials are damaged during transportation
Compensation Process
Customer Feedback
Provide Photos / Videos / Defective Product
Local Dealer ldentification
Two Years Warranty Pay Two Back If One Bad
Warm Tips
① Suggest to install a strainer before valve to keep good performance and extend the service life
② Normally ,the valve needs to be checked and maintained every three months
③Recommended regularly maintenance items: Clean up the impurities in strainer ,maintain valve seals and lubricate the moving parts